Common Norstar Telephone Features

Common Norstar Telephone Features

To Call an Extension:
1. Lift handset or press an INTERCOM key
2. Dial the extension number

To Use Voice Call:
1. Lift handset, press Voice Call key or press the Feature button, then press 66
2. Dial the extension number
*If person is on the phone, Voice Call will not work

To Call an Outside Line:
1. Lift handset or press INTERCOM key
2. Dial “9” followed by the telephone number
(Depends on system configuration, may not be applicable.

To Place a Call on Hold:
1. Press the hold key

To Retrieve a Caller Held on Your Phone:
1. Lift handset
2. Press the INTERCOM key or line button that has the flashing triangle next to it

To Transfer a Call:
1. While a caller is on the line, press the softkey under the word TRANSFER in the LCD display or Feature 70
2. Dial the extension number of the person you are transferring to
3. You may announce the call at this time by waiting for the called party to answer
*Press the JOIN softkey to complete the transfer
*Press the RETRY softkey to enter a different extension
*Press the CANCEL softkey to return to the caller

To Park A Call (Puts a call on hold so that it can be picked up from any telephone on the system:
1. While a caller is on the line, press the CALL PARK key or press the Feature button, then 74
2. Look at the display to see where the call is parked, the display will show a 3 digit park code
3. Hang up the receiver

To Retrieve a Parked Call:
1. Lift handset or press the INTERCOM key
2. Dial the park code (Example 101, 102.

To Page:
1. Lift handset
2. Press the PAGE key or press the Feature button, then 611
3. Make your announcement
4. Press the release key

To Turn On or Off Do Not Disturb:
1. Press the DND key or press the Feature button, then 85
2. To turn it off: Press the DND key or the Feature button, then #85

To Make a Conference Call:
1. Make or receive the 1st call
2. Press the Hold key
3. Place 2nd call
4. Press the Conference key or press the Feature button, then 3
5. Press the INTERCOM key next to the held first call

To Pickup a Specific Ringing Extension:
1. Press the Call Pickup key or press the Feature button, then 76
2. Dial the extension you want to pick up

To see the Call Duration Timer:
1. During your call or just after your call
2. Press the Feature button, then 77
*This will show you a “static” duration of your call

To Use Last Number Redial:
1. Press the Last No. Redial key or press the Feature button, then 5
*This will redial the last number you called

To Check to See What is Programmed On a Particular Button:
1. Do a “Button Inquiry” by pressing the Feature button, then * 0
2. Hit the button you want to check and it will show in the display what is programmed there

Norstar Phone – Program Your Norstar Telephone

To Program Buttons On Your Phone:

For External Numbers:
1. Press the Feature button, then * 1
2. Push the button you want to program
3. Display will read “Program and OK”
4. Enter the telephone number, then press the OK softkeyFor Internal Numbers (Extensions.:
1. Press the Feature button, then * 2
2. Push the button you want to program
3. Display will read “Intercom #:__”
4. Enter the extension number

For Feature Codes:
1. Press the Feature button, then * 3
2. Push the button you want to program
3. Press the Feature button then enter the Feature Code

To Change the Contrast of the Display:
1. Dial the Feature button, then * 7
2. Press the number keys 1 – 9 to your desired brightness level
3. Press the OK softkey

To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 – 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring

To Change the Ring Volume:
1. Press the Feature button, then * 80
2. Press the volume key up or down
3. Press the release key1 to exit and save the volume level

To Program Personal Speed Dial Numbers: (Numbers 71 – 94 only.
1. Press the Feature button, then * 4
2. Enter the 2 digit code (71 – 94. that you want to assign to that phone number
3. Enter the telephone number, then press the OK softkey
4. Display will show: “Entry xx stored”

Voicemail Features Norstar Common

To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the “#” sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: “Accept msgs: Y”, Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the “Y” to an “N” if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting

Norstar Voicemail Administrative Programming

Programming must be done from any M7310, T7316, or M7324 model phone set.

To Log Into System Administration:
1. Enter Feature 983
2. The display will show “LOG”, enter your login password

a. If your company extensions are 2 digits long enter “120000”
b. If your company extensions are 3 digits long enter “1020000”
c. If your company extensions are 4 digits long enter “10020000”

3. Press the softkey under “OK”

To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “ADD”
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select “OK”
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press “# #” to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK

To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “DEL”
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under “Delete”

To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number you want to reset the password for
5. The display shows “Reset Password”
6. Select the softkey under “RESET”
7. Press the release key
*The new password will be “0000”, the system will ask the user to change this the first time they log into their mailbox using this password.

To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows “Reset Password”
6. Select the softkey under “Next”, keep hitting “Next” until the display shows the name
7. Select the softkey under “Chng” to enter a new name
8. Enter the name using the dial pad. Enter last name first, press “# #” to enter a comma and then enter the first name. When spelling the name, press “#” to move to the next character
9. Select the softkey under “Next” to save the change
10. Hit the release button

To Change the “Recorded” Name for the Company Directory:
1. Have the Voicemail User log into their mailbox, after putting in their password, press the button under “Admin” (or press the number 8 key., and then press the number 1 key.
2. You will hear the old recorded name and then the system will “beep”, prompting you to record a new name (name only here, not greeting..
3. Press “Ok” in the window when you are done recording and then “Ok” again to accept the recording

Norstar 3×8, 6×16 and 8×24 Admin. Programming

If the main system unit (KSU) looks like one of the following, you’ll use this set of instructions:
(Show below, left to right: 8×24, 6×16, 3×8)

Once you’re in administration mode, the function of some of the buttons on your phone will change, as labeled below.  Once you exit programming mode, the function of the buttons will return to normal.
(Shown below, left to right: M7324, M7310).  You can also use the T7316 to program.

Programming must be done from any M7310, T7316, or M7324 model phone set.

To Log Into System Programming:
1. Press FEATURE * * 2 6 6 3 4 4
2. Enter Password: 2 6 6 3 4 4       Display will read: ” A. Configuration”
Using the navigation keys, as displayed below, follow the next simple steps:
3. Press: NEXT        Display will read: “B. General Admin”
4. Press: SHOW       Display will read: “1. Sys speed dial”
5. Press: NEXT         Display will read: “2. Names”
6. Press: NEXT         Display will read: “3. Time and date”
7. Press: SHOW        Display will read: “Time # # : # #” (Your current setting.

To Change the Time:
1. Press the CHANGE softkey     Display will read: “Hour:
2. Press the CHANGE softkey         Display will read: “Hour: _ ”
3. Enter the new HOUR. (in 24-hour format – Ex.: 5:00pm = 17:00.     Display will then read the new Hour programmed.
4. Press NEXT     Display will read: “Minutes: # # ”
5. Press the CHANGE softkey       Display will read: “Minutes”: _ ”
6. Enter the new MINUTES.

To Change the Date:
1. Press NEXT      Display will read: “Date DD MM YY”
2. Press the CHANGE softkey     Display will read: “Year: # # ”
3. Press the CHANGE softkey, (If the year is incorrect)     Display will read: “Year: _ ”
4. Enter the new YEAR        Display will then read the new Year programmed.
5. Press NEXT       Display will read: “Month: # # ”
6. Press the CHANGE softkey, (If the month is incorrect)      Display will read: “Month: _ ”
7. Enter the new MONTH      Display will then read the new Month programmed
8. Press NEXT     Display will read: “Month: # # ”
9. Press the CHANGE softkey, (If the day is incorrect)     Display will read: “Day: _ ”
10. Enter the new DAY     Display will then read the new Day programmed

Programming System Speed Dials

Follow steps 1-3 under “Log Into System Features”

4. Press: SHOW    Display will read: “1. Sys speed dial”
5. Press: SHOW     Display will read: “Speed Dial #:___”  HINT: Begin your system Speed Dials with “01”
6. Enter: 01 or 02 or 03 etc…      Display will read: “Speed dial #:01”
7. Press: SHOW     Display will read: “No number stored”
8. Press the “CHANGE” softkey.     Display will read: “#01:
9. Enter the Speed Dial number
10. Press the “OK” softkey.
11. Press: NEXT     Display will read: “Use prime line”
12. Press: NEXT     Display will read: “Display digits:Y”
13. Press: NEXT     Display will read: “Bypass restr’n:N”
14. Press: NEXT     Speed dial 01 has now been programmed:

To program another Speed Dial Number, repeat steps 6 thru 14.

Changing a name on a phone
Follow steps 1-3 under “Log Into System Features”
4. Press: SHOW     Display will read: “1. Sys speed dial”
5. Press: NEXT      Display will read: “2. Names”
6. Press the SHOW     Display will read: “Set names”
7. Press: SHOW     Display will read: “Show set:__”
8. Enter the extension number of which you wish to change the name     Display will read: “<##:name>”
9. Press the CHANGE softkey
10. Using the dial pad spell out the name    Ex: If you need the letter K press the 5 key twice and then press # to confirm the letter. Continue until the entire first name is spelled. (note: you are limited to 7 characters)
11. Press: NEXT (if you fail to do this step, the name will not be saved!!!)
12. Press the RLS key

Brother HL3040/3070, MFC9120/9220/9320 toner reset.

For Brother HL3040/3070 printer, the procedure to reset the toner level:

Open the front cover that gives you access to the toners.

  1. 2. Press and hold “Secure Print” and “Cancel” at the same time. You will see “K-TNR-STD” display on the screen.
  2. Using the “+” and “-” buttons select the toner you want to reset.
  3. 4. Press the “Ok” button.
  4. 5. It will display “Ok?” and hit the “Ok” button again to reset the toner.
  5. 6. Close the lid.
    All done!

For Brother MFC models, the procedure to reset the toner level:

  1. Open the front cover so you can se the drum units.
  2. Press Clear/Back a few times and you should see a menu from where you can reset the counters.
  3. Choose the color you want to reset and press OK.
  4. Close the front cover, done.

How to Reset the Photoconductor Page Count on a Lexmark E250d or E250dn Printer

Problem

How to reset the photoconductor page count; How to reset the PC Cnt; Resetting PC counter; Error: 84 Replace Photoconductor; Error: 84 PC Life Warning; Error light flashing; Toner Low light flashing; Continue button lit; Photoconductor life warning; Missing instruction sheet

Solution

Resetting the photoconductor page count.

WARNING! The “84 Replace (PC) Photoconductor” message is posted when the PC unit reaches is maximum usable life. It is important that you install a new PC unit at this time, before you clear the “Replace PC Kit” message. Failure to do so will result in poor print quality and/or damage to the printer.

Follow the steps in the table below to reset the photoconductor (PC) page count. NOTE: The directions in this article are in English. To download a PDF file containing these instructions in several other languages, click here (file size: 725 KB).

Step Action
1 With the printer powered on, open the front door/cover.

 
2 Press and hold the cancel button () until all the lights flash. This indicates that the photoconductor page count has been reset.

 
3 Release the button and close the front door/cover.

 
4 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this procedure again from Step 1. If the error remains after two attempts, confirm that:

  • The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.
  • The photoconductor unit has not been refurbished by a third party and is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it before seeking service on the printer.

If the error message persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information.

 

For directions on how to replace the photoconductor unit/kit, click here.

HP Designjet 5500 Series Printers – Upgrading and Installing Firmware

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpp03768&prodTypeId=18972&prodSeriesId=27314

Upgrade process
If the firmware upgrade process fails, send the files by connecting the printer to a PC through the parallel port.
  1. Open a DOS session by clicking Start , Programs , Command Prompt/MS DOS .
  2. Type C: and press Enter .
  3. Type cd Program Files , press Enter .
  4. Type cd Hewlett-Packard , and press Enter .
  5. Type cd HP Designjet System Maintenance , and press Enter . The location should now be C:\Program Files\Hewlett-Packard\HP Designjet System Maintenance.
HP Designjet 5500
  1. From the above location, type copy /b DJ5000_xxxxx.UPG LPT1 (where xxxxx refers to the new firmware revision, i.e S5601_rtl_complete1). Proceed with the following steps before pressing Enter on the keyboard.

    NOTE: The actual filename to be downloaded will change with each new revision of firmware.
  2. At the printer, turn the power to the printer off, using the power switch at the back of the printer.
  3. Depress, and hold down the TOP key, while turning the power to the printer back on.

    NOTE: If the operator cannot reach the front panel keys and power switch at the same time, simply turn the printer on, walk to the front panel and depress/hold the TOP key. The printer allows approximately 15 seconds for the operator to reach the front panel and press the appropriate keys.
  4. Continue to hold down the keys until the front panel display shows a list of four selections.
  5. Highlight and select Upgrade Firmware . The front panel will display Firmware Upgrade .
  6. Press Enter on the computers keyboard to send the file to the printer.
  7. Firmware files should now update.

HP Designjet 5500PS
  1. From C:\Program Files\Hewlett-Packard\HP Designjet System Maintenance, type copy /b DJ5000PS_xxxxx.UPG LPT1 (where xxxxx refers to the new firmware revision, i.e S5601_ps_complete1). Proceed with the following steps before pressing Enter on the keyboard.

    NOTE: The actual filename to be downloaded will change with each new revision of firmware.
  2. At the printer, turn the power to the printer off, using the power switch at the back of the printer.
  3. Depress, and hold down theTOP key , while turning the power to the printer back on.

    NOTE: If the operator cannot reach the front panel keys and power switch at the same time, simply turn the printer on, walk to the front panel and depress/hold the TOP key. The printer allows approximately 15 seconds for the operator to reach the front panel and press the appropriate keys.
  4. Continue to hold down the keys until the front panel display shows a list of four selections.
  5. Highlight and select Upgrade Firmware. The front panel will display Firmware Upgrade .
  6. Press Enter on the computers keyboard to send the file to the printer.
  7. Firmware files should now update.

Cold reset for some hp models

COLD RESET
A cold reset clears all data from the printer memory and sets many of the defaults back to factory settings.
Performing a cold reset on the HP LaserJet MFP series should only be necessary if the Jetdirect card needs to be reset. The Restore Factory Settings option from the control panel of the MFP resets the printer to factory defaults exactly the same as a cold reset with the exception of not resetting the Jetdirect card. That is the only difference between the two.
How to perform a COLD RESET on a 4100mfp

  1.  Turn the product off.
  2.  Press and hold down the checkmark (Select) button.
  3.  Turn the product on.
  4.  Continue to hold down the checkmark (Select) button until all three LEDs are illuminated. Release the checkmark (Select) button.
  5.  Press the up arrow (navigation) button twice. The message COLD RESET will appear on the control panel display.
  6.  Press the checkmark (Select) button once. The message STARTS will appear on the control panel display.
  7.  When the cold reset is complete, the MFP will restart.

How to perform a COLD RESET on a 4345mfp / 9040mfp / 9050mfp / 4730mfp
To perform a cold reset:

  1. Turn the MFP off and then on.
  2. When the memory count appears on the control-panel display, press and hold 6 until all three LEDs flash once and then stay on. This might take up to 20 seconds.
  3. Press 3 four times until COLD RESET appears on the control-panel display.
  4. Press 6 one time. The MFP should continue its initialization sequence.

How to perform a COLD RESET on a 9500mfp
To perform a cold reset:

  1. Turn the MFP off and then on.
  2. When the memory count appears on the control-panel display, press and hold 6 until all three LEDs flash once and then stay on. This might take up to 20 seconds.
  3. Press 9 until COLD RESET appears on the control-panel display.
  4. Press 6 one time. The MFP should continue its initialization sequence.

How to perform a COLD RESET on a 9000mfp

  1. Hold down the 6 key while powering on
  2. After all the LED’s come on, release the 6 key
  3. Press and release the 9 key one time
  4. COLD RESET is then displayed
  5. Press and release the 6 key one time

Entering service menu for some HP models

HP Laserjet 8000, 8100, and 8150 Series service mode

1. Hold down SELECT and JOB CANCEL while powering on the printer, until all lights are illuminated and the Display is blank. (If the Display Panel reads INTERNAL TEST at this point, the keys were released too soon. Repeat this step until successful.)
2. Press MENU, then SELECT. The message SERVICE MODE is displayed briefly, then the printer automatically begins an INTERNAL TEST. After several seconds, both Control Panel Indicators turn off. (The printer may display WARMING UP if it has not warmed up completely.) After the printer has warmed up and passed the self test, SERVICE MODE is displayed.
3. Press MENU once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
To exit the Service Mode press GO.

HP Laserjet 5si service mode
1 Hold down [Items] and [+] while powering ON the printer, until all lights are illuminated and the Display is blank. (If the Display Panel reads INTERNAL TEST at this point, the keys were released too soon. Repeat this step until successful.)
2 Press [Select]. The message SERVICE MODE is displayed briefly, then the printer automatically begins an INTERNAL TEST. After several seconds, both Control Panel Indicators turn OFF. (The printer may display WARMING UP if it has not warmed up completely.) After the printer has warmed up and passed the self test, SERVICE MODE is displayed.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
To exit the Service Mode press [On Line].

HP Laserjet 4V and 4MV service mode
1. Hold down the [On Line], [Form Feed], and [Enter] keys while powering ON the printer, until all lights are illuminated and the Display Window is blank. (If the Display Window reads 05 SELF TEST at this point, the keys were released too soon. Repeat this step until successful.)
2. Press the [Form Feed] key, then the [Enter] key. The message SERVICE MODE is displayed briefly, then the printer automatically begins a 05 SELF TEST.
After several seconds, both Control Panel Indicators turn OFF. (The printer may display 02 WARMING UP if it has not warmed up completely.) After the printer has warmed up and passed the self test, SERVICE MODE is displayed.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
To exit the Service Mode press the [On Line] key.

HP Laserjet 5000 series service mode
1. Hold down [Select] and [Cancel Job] while turning on the printer.
(If the control panel reads INITIALIZING, the keys were released too soon.)
2. Press the right side of the [Menu] key, then press [Select]. The message SERVICE MODE is displayed.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
To exit the Service Mode press [Go].

HP Laserjet 4100 series service mode
1 While turning on the printer, hold down SELECT and CANCEL JOB until all of the lights on the control panel are lit.
2 Press the right side of the MENU key, then press SELECT. The message SERVICE MODE temporarily appears and will reappear when the printer completes the initialization process.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
5. To exit the service mode, press GO.
Note: If READY appears in the control panel, the keys might have been released too soon, or the wrong keys were pressed.

HP Laserjet 4000 and 4050 series service mode
1 Hold down [Select] and [Cancel Job] while turning on the printer until all of the lights on the Control Panel are lit. (If the Control Panel reads INITIALIZING, the keys were released too soon.)
2 Press the right side of the [Menu] key, then press [Select]. The message SERVICE MODE is displayed.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
5. To exit the Service Mode press [Go].

HP Laserjet 4 and 4 plus series service mode
1. Hold down the [On Line], [Form Feed], and [Enter] keys while powering ON the printer, until the ON LINE and FORM FEED indicators are both illuminated and the Display Window is blank. (If the Display Window reads 05 SELF TEST at this point, the keys were released too soon. Repeat this step until successful.)
2. Press the [Form Feed] key, then the [Enter] key. The message SERVICE MODE is displayed briefly, then the printer automatically begins a 05 SELF TEST. After several seconds, the ON LINE and FORM FEED lights turn OFF.
(The printer may display 02 WARMING UP if it has not warmed up completely.) After the printer has warmed up and passed the self test, SERVICE MODE is displayed.
3. Press [Menus] once to display SERVICE MENU.
4. Once it says SERVICE MENU press ITEM to scroll through service mode items.
5. To exit the Service Mode press the [On Line] key.

HP Laserjet 5 series service mode
1. Hold down the Menu+ and Value+ keys while powering on the printer. Hold the keys down until SERVICE MODE is displayed.
2. The interrupted power-on self test is resumed. If the test completes successfully, the message SERVICE MODE is displayed.
3. To exit service mode, press the Go button.

Laserjets 5P, 6P, 2100, 2200 and other printers that do not have a display panel (LEDs only).
These models are designed as low volume personal printers and do not have a maintenance count that needs to be reset or a readily accessible service mode. You can cold reset these printers or completely reinitialize the NVRAM (nonvolatile ram) to factory defaults. Cold resetting will reset most of the system parameters to factory defaults and reinitializing the NVRAM will reset ALL system parameters to the factory defaults. Also, there is a service mode for these printers but it is only accessible through software using PJL service mode commands. Buy the printer’s service manual if you want to learn more.

HP Laserjet 5L, 6L, 1100, 1200 do not have a service mode. You can only perform a cold-reset and continuous self-test.

Config network printer on your computer.

I am writing the first easiest way to setup the printer on your computer. Suppose you already connected the printer to your router and configure the IP address on the printer. And this document is based on Windows XP. Here is the part on the computer:

1, Select “start” —> “Printers and Faxes”, then click “add a printer”, you will get the first window, click “next”,

2, Select “A network printer”, not the local printer.

3, Select ” Connect printer on the internet or home network”, type the URL in like this:
http://192.168.1.200

then click next.

4, The system will promote you to choose the right model and driver, if you don’t have the driver, download it first.

Then it should be good to go.

Thanks.

Tai.

Config IP address on HP network printer

Config IP address on HP network printer
HP LaserJet 4000, 4050, 4100, 4500, 4550, 5Si, 5SiMX, 5000, 5100, 8500, 8550, 8000, 8150 printers, HP 2500c Professional series, HP Business Inkjet 2200, 2250, and 2600 printers
To configure TCP/IP parameters from the control panel, use the following instructions:

Press the MENU button until HP MIO 1 (or 2), or HP EIO 1 (or 2) appears.

Press the ITEM button until CFG NETWORK = NO appears.

Press the PLUS or VALUE button until CFG NETWORK = YES appears.

NOTE: The CFG NETWORK = XXX (XXX being YES or NO) is a toggle, not a permanent setting. Changing it to YES allows the settings to be changed at that time. It will appear as CFG NETWORK = NO each time this menu is accessed.

Press SELECT or RESUME.

Press ITEM repeatedly until CFG TCP/IP = NO appears.

Press the PLUS or VALUE button until CFG TCP/IP = YES appears.

NOTE: The CFG TCP/IP = XXX (XXX being YES or NO) is a toggle, not a permanent setting. Changing it to YES allows the settings to be changed at that time. It will appear as CFG TCP/IP = NO each time this menu is accessed.

Press SELECT or RESUME.

Press the ITEM repeatedly until BOOTP = YES* appears.

Press the PLUS or VALUE button until BOOTP = NO appears.

NOTE: When using BootP or DHCP, keep the setting BOOTP = YES *. The BootP or DHCP server will configure the TCP/IP parameters on the HP Jetdirect. No other TCP/IP configuring is necessary.

Press SELECT or RESUME.

The following two steps apply to the HP Jetdirect 610n cards only:

DHCP=YES appears.

Press the PLUS or VALUE button until DHCP = NO appears.

NOTE: When using DHCP, keep the setting DHCP = YES *. The DHCP server will configure the TCP/IP parameters on the HP Jetdirect. No other TCP/IP configuring is necessary.

Press SELECT or RESUME.

Press ITEM until IP BYTE 1 = (value*) appears.

Press the PLUS or VALUE button, until the desired value of the first byte of the IP address appears. By pressing and holding the PLUS or VALUE button, the value will scroll rapidly (HP LaserJet 4000, 5000, and 8000 printers have a MINUS button to decrease the value).

Press SELECT or RESUME to save the value.

Press ITEM to continue. Repeat Steps 11-13 to configure the remaining bytes of the IP address.

Repeat Steps 11-13 to configure the subnet mask bytes (SM BYTE 1=), syslog server IP address (LG BYTE 1=), default gateway (GW BYTE 1=), and timeout (TIMEOUT=).

Press ONLINE, GO or MENU. Print a self-test page to verify the IP settings.

If the test page does not show the correct settings, power cycle the printer and reprint the test page.

Initializing the Hard Drive or Flash DIMM from the Control Panel

HP Color LaserJet 3000/3800, 4600, 5500, 5550, 8500, 8550, 9500 and 9500mfp, LaserJet 4000,4100, 8150, 9000, 9040, 9050, 4100 MFP, 9000MFP, M9040MFP, M9050MFP Series Printers – Initializing the Hard Drive or Flash DIMM from the Control Panel

Introduction
Instructions on how to initialize the hard drive or flash DIMM (if applicable) for the following HP LaserJet printers using the front control panel are detailed below.

  • HP Color LaserJet 3000/3800 series printers
  • HP Color LaserJet 4600 series printers
  • HP Color LaserJet 5500 series printers
  • HP Color LaserJet 8500/8550 series printers
  • HP Color LaserJet 9500 series printers
  • HP Color LaserJet 9500mfp
  • HP LaserJet 4000 series printers
  • HP LaserJet 4100 series printers
  • HP LaserJet 8150 series printers
  • HP LaserJet 9000/9050 series printers
  • HP LaserJet 4100 MFP series printers
  • HP LaserJet 9000 MFP series printers
  • HP LaserJet M9040/M9050 MFP series printers
HP Color LaserJet 3000/3800 series printers
Initializing the hard drive for the Color LaserJet 3000 and 3800 series printers:

  1. Turn the printer off and then on.
  2. When the printer begins its initialization sequence, press and hold MENU until all LEDs are lit.
  3. Press the back arrow  one time. INITIALIZE DISK appears on the control-panel display.
  4. Press checkmark  one time. A series of asterisks appears on the control-panel display. Wait for the printer to complete its initialization sequence.
HP Color LaserJet 4600/5500 series printers
Initializing the hard drive for the Color LaserJet 4600 and 5500 series printers:

  1. Turn the printer off.
  2. Power the printer on, wait about 3-5 seconds, then hold down the Pause/Resume key on the control panel until all three LEDs are lit.
  3. Press the  back button. The display will show INITIALIZE DISKS.
  4. Press the Select  button. The printer will initialize the disk-this may take a moment-and continue its power-on sequence.
HP Color LaserJet 8500/8550 series printers
Initializing the hard drive for the HP Color LaserJet 8500 and 8550 series printers:

  1. Press the Menu key until CONFIGURATION MENU is displayed.
  2. Press the Item key until INITIALIZE DISK is displayed.
  3. Press the Select button twice.
    NOTE: Any stored jobs will be lost.
HP Color LaserJet 9500 series printers
Initializing the hard drive for the HP Color LaserJet 9500 series printers:

  1. Power off, then power on the printer.
  2. Press and hold Pause/Resume during memory count; wait for the three LEDs to light up together.
  3. Release Pause/Resume and press the left navigation button.
  4. When Initialize Disks appears, press Select.
HP Color LaserJet 9500mfp
  1. Power off, then power on the MFP.
  2. Press and hold Start during memory count; wait for the three LEDs to light up together.
  3. Release Start and press 5 ; the screen displays Initialize Disks.
  4. Press 6 ; the screen displays Continuing Boot Sequence while the hard disk initializes. Wait for the home screen to be displayed.
HP LaserJet 4100 MFP series printers
Initializing the hard drive for the HP LaserJet 4100 MFP series printers:
CAUTION: For printers in this series with MFP copy modules, initializing the hard drive will delete MFP firmware that is stored on the hard drive.
  1. Turn off the printer.
  2. Power the printer on while holding down the START button on the control panel until all three LEDs cycle on and off and then back on again.
  3. Press the  Back Button.
  4. The following will be shown on the display:
    INITIALIZE DISKS
  5. Press the  Select Button.
  6. The printer will begin initializing the disk (this may take a moment) and then the display will display the hp event logo and then eventually come to a READY state.
HP LaserJet 9000MFP/M9040MFP/M9050MFP series printers
Initializing the hard drive for the 9000MFP/M9040MFP/M9050MFP series printers:

  1. Turn the MFP on. As soon as the memory count starts press and hold down the START key down until all three LEDs come on at the same time and stay lit.
  2. Press and release the 5 key.
  3. Press and release the 6 key.
HP LaserJet 4000 series printers
Hard drive initialization procedures for the LaserJet 4000 series printers:
  1. Turn off the printer and install the new EIO hard disk.
  2. Turn on the printer while holding both the CANCEL button, and the SELECT button.
    NOTE: The front panel lights should all turn on and stay on at this point.
  3. Release CANCEL and SELECT.
  4. Press MENU once to the left.
  5. Press VALUE once to the left
  6. Press SELECT.
    NOTE: The printer will now start initialization of the hard drive or Flash DIMM
HP LaserJet 4100 series printers
Hard drive initialization procedures for the LaserJet 4100 series printers:
  1. Turn off the printer and install the new EIO hard disk.
  2. Turn on the printer while holding both the CANCEL button, and the SELECT button.
    NOTE: The front panel lights should all turn on and stay on at this point.
  3. Release CANCEL and SELECT.
  4. Press MENU once to the left.
  5. Press VALUE once to the left Press SELECT.
  6. NOTE: The printer will now start initialization of the hard drive.
HP LaserJet 8150 series printers
Initializing the hard drive for the HP LaserJet 8150 series printers:
  1. Turn off the printer.
  2. Turn on the printer while holding both the CANCEL button, and the  Select button.

    NOTE: The front panel lights should all turn on and stay on at this point
  3. Release CANCEL and SELECT.
  4. Press the MENU key once to the left.
  5. Press the VALUE key once to the left.
  6. Press the SELECT key.

    NOTE: The printer will now start initialization of the hard drive or Flash DIMM.
HP LaserJet 9000 series printers
Initializing the hard drive for the HP LaserJet 9000 series printers:
  1. Turn the printer off.
  2. Power the printer on while holding down the PAUSE/RESUME key on the control panel until all three LED’s cycle on and off and then back on.
  3. Then press the  Back button
  4. The following will be displayed on the control panel: INITIALIZE DISKS .
  5. Press the  SELECT button.
  6. The printer will begin initializing the disk (this may take a moment) and then the control panel will display the HP Event Logo and eventually come to a READY status.
  7. The hard drive should now be properly initialized
HP LaserJet 9050 series printers
Initializing the hard drive for the HP LaserJet 9050 series printers:
  1. Turn the printer off.
  2. Power the printer on while holding down the MENU key on the control panel until all three LED’s cycle on and off and then back on.
  3. Then press the  Back button
  4. The following will be displayed on the control panel: INITIALIZE DISKS .
  5. Press the  SELECT button.
  6. The printer will begin initializing the disk (this may take a moment) and then the control panel will display the HP Event Logo and eventually come to a READY status.
  7. The hard drive should now be properly initialized

Which brand laser printer is good for you?

Which brand laser printer is good for you?

There are so many brands for laser printer to choose, like HP, Lexmark, Brother, Samsung, Canon, etc.. So which one is good for you?

It’s hard to see this in a short answer. But based on the design and performance, here are some clues for you to help you decide:

1, HP brand printers always have all-in-one toner cartridge, which gives you less headache when you purchase the consumables. And it’s almost the most popular brand in printer business, it’s much easier to find the supplier for this brand. The bad thing is HP printers are more expensive than other brand, even the entry level printers. The other thing I should mention here is HP printers are designed to perform precisely, sometime if you need to print some rough job, it may not go through well, like print labels, non-regular size papers, you may experience more paper jam then other brand printers.
2, Lexmark brand printer is popular in medical industry, retail industry, they can handle different kind of paper like labels, preprinted media properly. Especially their high end models, like T640/T642/T644 series. The small printer, like E260 series, small work group printers, or multifunction machines, their toner and drum are separated. it’s expensive to run for it, also they are not so reliable.
3, Samsung, they have lot of choices for the entry level MFP, monochrome or color, and their printer has all-in-one cartridge, it’s not bad if you don’t print a lot. Reliability is bad for this brand, you may use the printer to print 20-50K pages, then it will retire.
4, Canon has lot of choices for entry level MFPs, most are monochrome. They are good, and have all-in-one toner cartridge, cheap to run and easy find the toner cartridge. But no much choice on the printer parts, so consider to use it only when it has no problem. The same thing as Samsung printer, almost impossible to find parts supplier.
5, Brother machines always have very good choice for the functions, especially on the fax side, I really like their fax. But you choose this brand, just because it is cheap to buy the machine. The bad thing is the consumables are expensive and the printing is not that good compare other brand.

Personal experience, hope this will help you.